This post will show you the things you need to do to easily access the Facebook help center. Continue reading below:
The solutions on help center are applicable to all users experiencing similar problems.
So, you can easily gain Facebook assistance by visiting its help center and getting the answer you need.
You can also go through Facebook communities or official pages on other social media platforms to get their assistance but its help center is considered the best way of getting help from Facebook.
How To Contact Facebook Support
You can simply reach out to Facebook for help by visiting its help center for answers or joining Facebook communities to get answers to your questions.
Contacting Facebook through emails and Facebook are rather quite impossible as you might never get a reply from them or get the right number to contact them.
Facebook help center is the best way to get assistance from Facebook and we will show you just how to report something on Facebook.
1. You will need to log into your Facebook account in order to have access to Facebook help center. Navigate to FACEBOOK HELP CENTER main page, tap the gear icon on the upper right corner of your home page, and click HELP and then CLICK VISIT HELP CENTER.
2. Choose the problem that relates to you from the varieties of problems listed out on the page. Facebook help center offers you assistance on basic aspects of your Facebook account such as how to manage your account, privacy, and safety of your account and their policies.
3. Check out QUESTIONS YOU MAY HAVE options and you might get specific answers to questions you wish to find answers to. From the list of popular questions on the page you can get to choose which problem matches yours and get immediate replies.
4. There are available options for you to choose what aspect of your account you wish to find out about. You can click USING FACEBOOK, MANAGING YOUR ACCOUNT, PRIVACY AND SAFETY, POLICIES AND REPORTING on the tool bar. Each has their own drop-down menu and you can choose a specific problem from the available options in the menu.
5. Help center has a search bar available for you to search for specific problems and their answers using keywords. Once you search for such keywords, a list of options that match what you typed will appear, click on the option that relates most to your problem. Facebook help center is the most reliable way to get assistance from Facebook.
How To Recover Access To Old Facebook Account
Facebook does a security check when you are trying to gain access to your old Facebook account to confirm you are the one trying to log in to your Facebook account.
To recover account using identity:
1. You have to first log into your Facebook account and follow Facebook directions to confirm your identity
2. To confirm identity you can identify friends based on their tagged photos
3. You can contact a friend that you have chosen to help you in case you need to recover account 4. You might have to provide date of birth which is the date you gave as your birth date when signing up for Facebook.
5. You might be asked security questions, if you don’t know answers to them; you can choose a different question. If you think your account has been hacked and you can’t recover account you need to follow other serous measures.
How To Recover Hacked Facebook Account
Once you notice your account has been hacked, you need to make sure you change your Facebook password, if your problem is more complicated than this, then you need to do the following:
1. Go to Facebook’s REPORT COMPROMISED ACCOUNT page
2. Click MY ACCOUNT IS COMPROMISED
3. Then type in the email address or phone number linked to your hacked account and click SEARCH 4. Enter your old password or current one and click CONTINUE
5. Then you have to choose one option from the list of options indicating why you think your account has been hacked and click CONTINUE
6. A Facebook prompt will appear explaining how they would help you with steps for changing your password and also makes sure that any recent changes on your account came from you. Then click GET STARTED to begin the process.
7. Then follow the directions provided by Facebook to secure your account and change your password.
With the wide user base Facebook has, there will be complaints reaching their desk on a daily basis, well Facebook help center is their easiest way of handling tons of complaints they get from users.
Don’t wait on calling Facebook or emailing them when you can easily administer self-services by visiting Facebook help center.
With the tips we have given you, you can also solve problems pertaining to the areas we explained.
That is it on Facebook Assistance | Facebook Contact Number | Facebook Helpline – Hacked Facebook Account.