If your answer is yes, this article is prepared for you. Yes, during the course of this guide, you will see how to delete Videotron account without stress.
How to delete Videotron account is pretty simple and easy. However, before we shall proceed to the steps for deleting your Videotron account, let’s quickly take a brief look at what Videotron is all about.
What Is Videotron?
According to Wikipedia, Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Owned by Quebecor, it primarily serves Quebec, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario. Its principal competitors are Bell Canada and Telus Communications.
Vidéotron was established in 1964, under the name “Télécâble Vidéotron Ltée” as northern Montreal’s first cable television network. Their initial subscriber base was 66. André Chagnon served as the company’s founding president.
From 1966 to 1969, the company expanded and upgraded their network to cover all of Quebec. In 1969, the company offered the first pay-per-view service under the name Sélecto-TV.
In 1974, a bi-directional network was created in Saint-Jérôme, one of the first in the world at the time. By 1980, Vidéotron acquired Câblevision Nationale to become the largest teledistributor in Quebec. Vidéotron acquired Télé-Métropole in 1986, the largest private French-language television company in North America.
In 1989 the company opened the first video rental stores: Le SuperClub Vidéotron. A first fiber optic network is created between the cities of Quebec and Montreal.
On January 24, 1990, Vidéotron launched Vidéoway [fr] terminals in Quebec, the first system of interactive television in North America.
From 1995, the company entered the Internet era and acquired their own Internet portal, InfiniT.com.
In 1997, CF Cable TV, which operated primarily on the western end of the Island of Montreal, southern Laval and Northern Ontario, was acquired by Vidéotron, further expanding their base. The Northern Ontario division, subsequently, was sold to Regional Cablesystems. On March 29, 1999, the company launched digital television in Montreal.
By the start of the 21st century, Rogers Communications struck an accord with the Chagnon family to purchase Vidéotron. However, citing cultural sovereignty concerns, the second-largest shareholder invoked their right to veto the purchase. Quebecor acquired Vidéotron instead, after months of legal proceedings. On May 23, 2001, the Canadian Radio-television and Telecommunications Commission (CRTC) approved the transfer of broadcasting licenses from Vidéotron to Quebecor.
Video on demand and high-definition television became available in 2003. Vidéotron launched wireless service in August 2006 and, two years later the company announced the launch of two new internet access services; Ultimate Speed Internet 30 and Ultimate Speed Internet 50 which deliver speeds of 30 Mbit/s and 50 Mbit/s respectively.
This article is all about how to delete your Videotron account. So if you wish to close Videotron account, this article has gotten you covered. Continue reading.
If you have an account on Videotron website, you can follow the below guide to login your account.
- First off, you will need to visit www.videotron.com in your browser
- Next, click on the Customer Centre button at the top of the Videotron homepage
- On the page that appears, enter your ID
- Enter your password
- Lastly, click on the login button and you will be taken to your Videotron profile
Those are the steps you will need to follow to easily login to your Videotron account. Having outlined that, let’s proceed to the guide on how to delete Videotron account.
Requirements For Deleting Videotron Account
Note that you may need the following documents before you can delete your Videotron account.
- First Name
- Last Name
- Phone Number
- Email Address
- Billing Address
- ZIP/Postal Code
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
Method 1: How To Delete Videotron Account By Email
Aside from the above guide, you can also choose to contact the Videotron customer service to delete your account. Here are the steps you need to follow:
- Go to Videotron support center via this link: https://www.videotron.com/vcom-ext/secur/forms/inputCourriel?domain=sac&locale=en
- Next, you will need to enter your message in the space provided
- Select customer centre/videotron.com at the product/category section
- On the subject section, select “other subject”
- Enter your first and last name at the spaces provided
- Enter your email address
- Choose Yes under the Are you a Videotron customer? section
- Enter your mobile phone number
- Enter your contact information.
- Enter your city
- Enter your postal code
- Lastly, click on the send button and you are done
That is it on how to delete your Videotron account via the support center. Let’s continue to out next method.
Method 2: How To Delete Videotron Account By Calling Representative Agent
If you are tired of using videotron services and wish to take a break, you can also do that by putting a call through to the Videotron customer care agent and request the representative to delete your account.
Interestingly, every videotron account owner can call customer service via the below numbers.
Contact Customer Service at: 1 88-VIDEOTRON or at 514 281-1711.
Once your call go through, simply provide all the required documents and then ask the representative to cancel your account.
Note that via the above lines, you will be able to ask questions or report a problem to a Videotron agent. The agent may be in a position to help you find a solution. Most problems are usually solved at this stage.
However, should the agents answer or recommendation not meet with your expectations, ask to speak with a supervisor.
You can also call videontron toll-free at 1-888-221-1687.
Method 3: How To Cancel Videotron Account By Sending Email
You can also delete your videotron account by sending and email to the following address:
Vidéotron Ltd, Head Office
Customer Relations Management
612 St-Jacques Street, 8th Floor
All you need to do is to head over to your email service provide and login.
Next, click on the start or compose new messages.
Enter the videotron email address at the send to: [email protected]
At the subject section, enter a request to delete my account
Now, you will need to describe your situation and explain precisely why you need to delete or cancel your account. Within 48 hours following receipt of your letter, a specialized agent will call in order to handle your request.
Those are the steps you need to follow to easily delete your videotron account by sending a direct email.
I hope this article was helpful. Kindly share it with your friends and loved ones!!!